AN END TO END, SINGLE PHONE CALL SOLUTION FOR TECHNOLOGY SUPPORT
As a small business owner who is managing a busy, growing company, you don’t have the time or resources to deal with managing an Information Technology (IT) department. JTech provides comprehensive technology solutions and support, so you can do what you do best-run your business.
I started JTech because I identified a need for honest, reliable technology services at an affordable price. As a previous small business owner, I had my own experiences with computer firms that often recommended solutions that were far more expensive or complicated than necessary. Often the simplest and least expensive solution is the best one for small to medium-sized businesses.
I am proud of the solutions that we can provide our clients at a cost that reflects great value. Our clients trust our recommendations and know that we will give them straight talk and answers to accomplish their goals.
Our expertise is based on solutions centered on Microsoft’s Small Business model (Windows Server Essentials, Windows Client Operating Systems, Linux, Unix, and the Microsoft Office suite of applications.)
OUR SERVICES
As your trusted technology advisor, it is our job to guide you toward the right service solutions. We provide affordable business computer services and technical support with same-day, weekend, and evening appointments.
INDUSTRY PARTNERS
INDUSTRY CERTIFICATIONS
FAQs
How long have you been in business?
What is your service area?
What’s your response time?
Do you offer maintenance agreements or service contracts?
How long have you been in business?
JTech has been providing computer consulting services to a wide variety of businesses and non-profits since 2001. Jon Weiss provides the majority of consultancy services to JTech clients, with selected projects and tasks being performed by trusted and qualified associates. As IT generalists, we have the expertise to handle any assignment for a small business, with over 20 years of experience and numerous and ongoing industry certifications.
What is your service area?
The on-site service area includes the following Central Ohio Counties: Franklin, Union, Delaware, Licking, Fairfield, Pickaway, and Madison. Additionally, We provide secure remote service over the Internet to your computers and servers anywhere in the world.
What’s your response time?
Our clients receive VIP response times. Remote access support can often be provided immediately with a simple phone call. On-site service is typically provided the same or next day. Emergency on-site support is typically provided within 2-4 hours. It is our goal to save our clients money by empowering them to handle many routine matters. This is often achieved through targeted training, providing extended technical documentation, and providing cost-effective remote support.
Do you offer maintenance agreements or service contracts?
No. These types of agreements are usually a great deal for the service provider, but won’t be such a good deal for you. Other vendors may ask you to sign one-year contracts with up-front monthly or yearly fees with lots of fine print, exceptions, and exclusions. These agreements are often presented as a means of receiving reduced hourly rates off of already inflated rates and supposed VIP response times.
As a client of JTech, you will pay a reasonable rate for services and automatically receive VIP response times. As a satisfied client, you will want to continue using JTech as your provider of choice, not because you are locked into a contract. Please contact us at 614-596-5904 to discuss fees and specific service expectations.